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Quality Assurance

Managing quality on projects is a specialist area, as projects are unique by their nature and do not produce repeatable products or services, and therefore cannot conform to systematic processes that can be measured or inspected.

The success of a project is determined by its ability to satisfy both the explicit and implicit requirements of the customer, and this can be achieved through the quality assurance process. Many organisations that use quality management systems are primarily focussed on core operational activities and may not have a quality policy relating to project work undertaken within their organisation.

Our service focuses on three key elements in project quality management:

  • Quality Planning
  • Quality Assurance
  • Quality Control

We help client organisations to establish a methodology for developing quality plans on projects using a product-based planning technique over the life-cycle of a project. This approach uses product benchmarking, cost / benefit analysis and cost-of-quality analysis to determine an appropriate level of quality assurance for the project.

We also engage in Quality Assurance and Quality Control assignments on projects that require independent expertise to advise on the quality evolution on a project or to assist in the definition of project deliverables in our core technology areas.

Our strength is our methodology and our combined knowledge in this field which ensures a planned and systematic approach to all project engagements, and a high level of service quality to our clients.

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