Britannia Operator; Maintenance Management System Dept. of Social and Family Affairs; Extranet Application ELCOM(ESB Customer Complaints Arbitrator); Public Website   ESB; Re-design of Intranet site ESB Customer Supply; Extranet for Electronic Billing, Consmption & Demand information ESB Customer Supply; IT Strategy ESB Independent Energy; Electronic Billing Application ESB Market Opening IT Programme; IT Consultancy Local Authorities in Ireland; Public Lighting Maintenance System