We provide technical and user support to you our customers to ensure that you get the most out of the solutions we provide, whether its a single copy of MapInfo^® Professional^® or an enterprise GIS solution. Our support team resolves both technical and general product enquiries for all software and data that we supply. Technical support is not intended as a substitute for training and is only offered to those who have completed an authorised training course.

Software Support

Software support comes in different forms:

• Product maintenance - which guarantees the correct technical operation of the basic product
• Software maintenance - which provides similar guarantees for products or solutions that have been customised or developed by us

Back to top 

User Support

User support - which provides assistance on how to optimally use the product or solution.

How to contact ESBI Computing Technical Support

Technical Support is available Monday - Friday from 8:30am - 16:45pm, excluding ESBI Computing holidays. Please remember to include your contract number when contacting Technical Support.

Phone: +353-1-7026495
Fax: +353-1-6618455
Email: geosupport@esbi.ie

If you are interested in a new support contract please mail us at: sales@esbi.ie